Cowon J3 32 GB User's Guide download pdf (Page 44)

COWON J3

+ I am still confused even after reading the manual.

COWON website(www.COWON.com) provides support

for users of COWON products with FAQ (Frequently Asked

Questions). Users are strongly encouraged to check out the

website for further information regarding product usages

and ﬁrmware upgrades. For individual inquiries, please con-

tact us on-line as we will try to help you as best as we can.

+ I would like to set the device as factory default.

There are two choices when setting the device as factory

default.

1. Connect the device to PC and format as FAT32 ﬁle

system. Note that this procedure will erase the data in

the device.

2. Delete the PARAM.CFG ﬁle in the System folder.

+ The player does not turn on.

If the battery is completely discharged, charge the battery

before you start the player. The charging time may vary

depending on the battery’s discharge status. If the player

does not work at all, press the RESET button on the rear

side. For your information, RESET will just disconnect the

power and does not damage the product or delete any ﬁles

stored on the device.

+ Troubleshooting

+ The touch pad and buttons do not work properly.

Check if the power switch is positioned to HOLD.

+ I can’t hear any sound.

Check if the volume is set to “0”. Check if there is any ﬁle

available in the player. If there is no ﬁle in the player, you

will not hear any sound. Please note that corrupted ﬁles

will result in a noise or discontinued playback. Make sure

the earphones are connected properly. Impurities in the

earphone jack can cause a noise.

+ Files that I have stored do not appear in the list.

Each mode shows you a list of playable ﬁles only. To view all

ﬁles that you have stored, select the Browser mode. Please

note that System folder will not appear in the Browser.

+ Album image is not displayed in Music Mode.

In order to display album image, the image has to be stored

in the ID3 tag of the music ﬁle. You can edit the ID3 tags us-

ing COWON MediaCenter - JetAudio. A JPG image ﬁle with

the same name as the relevant music ﬁle should be stored in

the player. Alternatively, a JPG image ﬁle named “cover.jpg”

can be stored in the relevant folder.

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Cowon J3 32 GB User's Guide Page 44

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